我們的隱私權政策

您的隱私權和您的資料是UKEAS的重要考慮事項。基於此原因,我們想告知您關於收集您個人資料之事宜。本隱私權政策包含您需要知道的所有有關我們如何蒐集、使用、移轉及揭露您的資料。若您有任何疑問,請透過以下電子信箱聯絡我們。


1. 我們是誰?

愛英有限公司(UKEAS Worldwide Limited)

UKEAS是一家教育顧問諮詢公司,為希望出國留遊學的國際學生,提供免費、公正、全面性且親切的顧問諮詢和申請服務。UKEAS在協助學生實現就學目標方面累積了豐富的經驗。我們提供與留遊學相關的所有服務,尤其是簽證諮詢、行前說明會、住宿及航班安排。

聯絡資訊

電話: + 886 2 2778 2600
電郵:  



2. 蒐集哪些資訊以及如何收集?

您可以匿名訪問我們的網站。當您與我們聯絡時(例如,發送電子郵件、電話聯絡我們、造訪網站或在網站查詢),您可以提供您的個人資訊,包括您的姓名和聯絡資料(例如您的地址、電子郵件地址及電話號碼)。若您使用我們的網站,我們亦可能蒐集您使用網站的相關資訊(例如您的IP地址和網路瀏覽器的選擇)。這些個人資訊中有些是出於法令遵循目的而蒐集和處理,有些是出於我們合法商業利益之目的(即履行和改善我們的業務,分析對我們網站和服務的使用,以及支援我們的員工)。



3. UKEAS留遊學展與線上活動

若您選擇透過我們的網站,登記國際留遊學展或UKEAS提供的任何留遊學展,我們將代表您處理您的個人資料,蒐集基本聯絡資料,例如全名、電子郵件地址、電話號碼、性別、首選語言、帳戶密碼、有興趣前往學習的國家及有興趣的課程。
留遊學展之目的是針對您感興趣的大學提供相關資訊。因此,您在登記過程結束後將被分配一個QR code。在留遊學展期間,您將有機會與大學、學校代表面談。由於掃描QR code會留下您與該校的記錄,UKEAS將能夠追蹤您有興趣的大學、學校。根據登記頁上事先同意的選項,您同意讓UKEAS將您的聯絡資訊分享給那些大學、學校,以便該學校未來能夠寄送行銷訊息與相關資訊。
同理,若您選擇從我們的網站報名UKEAS舉辦的線上活動,包含線上講座和一對一面談,您的個人資料將會被使用。系統將蒐急您的姓名、電子郵件信箱、電話號碼、性別、語言、帳號密碼、有興趣留學的國家與科系等基本資料。
線上活動之目的是針對您感興趣的大學、學校提供相關資訊。若您同意並在報名網頁上勾選同意的選項,UKEAS將可以提供您的聯絡資料予這些大學、學校,以便該大學、學校未來能夠記送行銷訊息和相關資訊。
UKEAS要求所有大學、學校處理您的聯絡資訊時注意安全,並依本隱私權政策行事,UKEAS將採取合理措施強化這項工作。但UKEAS對此無法完全控制,故UKEAS無法負責大學、學校未以共享資訊之原始目的使用這些資訊,亦無法負責行銷訊息的內容。若有您有興趣的大學、學校寄送校園說明資料給您,但內容不符合當初提供相關資訊之目的時,請向我們報告這種情況,我們將採取相應的糾正行動。

除非您已經同意UKEAS分享您的聯絡資訊,否則UKEAS不會分享您的聯絡資訊。若在您同意我們將您的聯絡資訊分享給大學、學校之後您改變想法,您可以利用條款1列出的聯絡資訊,聯絡我們選擇退出分享。



4. 如何使用資訊?

UKEAS之目的是要提供完全免費、公正、全面性且親切的顧問諮詢及申請服務,給所有想赴海外求學的莘莘學子(包括簽證諮詢、行前說明會、住宿及航班安排)。因此,我們以學生為尊。本於這個目的,我們從您那裡蒐集到的資訊將做以下用途:

  • 提供您要求的服務並與您聯繫,
  • 針對這些服務為您提供支援,
  • 改進我們的網站和服務。UKEAS根據來自學生的資訊和回饋,不斷努力改進我們的網站服務,
  • 我們內部業務處理,包括對員工提供支援,
  • 處理您的合作/就業申請(若相關)。
  • 在我們蒐集您個人資訊時,若您已經明示同意我們這樣做,或若我們另外有權利這樣做,我們亦可能使用您個人資訊,讓您知道我們有您可能有興趣的服務,及/或以郵件、電話及電子郵件告知您我們的服務有重大變化或發展。
  • 為了市場研究目的,我們亦可能會隨時使用您的個人資訊與您聯絡。我們可能會利用電子郵件、電話或郵件與您聯絡。這僅在您選擇接受此類訊息時發生。

對於我們以本政策描述的方式使用您個人資訊,若您改變想法請利用本隱私權政策的聯絡資訊告知我們。
您亦可依照我們寄給您的任一封行銷電子郵件所列指示,選擇退出接收我們寄給您的行銷電子郵件。



5. 法律基礎

我們的隱私權政策符合2016年4月27日歐洲議會及歐盟理事會(EC) 2016/679號規章,是關於保護自然人個人資料之處理與自由流通,並廢除第 95/46/EC 號歐盟指令《一般資料保護規章》。
UKEAS處理您的資料,是以您自願給予、知情且明確同意為基礎,這是《一般資料保護規章》第6.1(a)條所列有關處理的合法基礎之一。UKEAS承認上述同意是個人握有的利器,用以了解和保持控制個人資料是如何被操作和處理的。因此,您可以隨時使用本隱私政策所述之聯絡資訊,聯絡我們要求撤回您的同意。



6. 我們如何儲存和保護您的資訊?

為免您的個人資料遭到意外或非法破壞或意外遺失、篡改、未經授權使用、未經授權修改、揭露及所有其他非法形式處理,UKEAS採取以下組織措施保護您的個人資料:

  • UKEAS將個人資料以電子方式儲存在組織內的電腦中,並用個人密碼鎖定;又在內部資料庫軟體中要求輸入用戶名稱和密碼後才能存取資料。
  • 資料將被處理至服務結束為止,屆時所有資料將被刪除或歸還(若有要求)。
  • 僅限於個別得到授權之工作人員才能存取個人資料。從學生處收到的所有資訊,由我們的顧問保存以提供服務。僅顧問、高階職員、經理人及一名財務高階職員有權存取學生資訊。
  • UKEAS的所有職員均負保密之責。
  • 多個備份保存在一個安全有保障的地方,僅限資深IT員工可存取備份資料。備份資料最多保留 5 週,5 週後即刪除該資料。
  • UKEAS不處理《一般資料保護規章》第9條所述特殊類別之個人資料。
  • UKEAS已實施下列個人資料外洩通知程序:
    • 確認個人資料外洩。
    • 準備因應計畫處理已發生的個人資料外洩。
    • 分配資料外洩的管理責任。
    • 將安全事件上報給我們組織中的適當人員或團隊,以確定是否發生資料外洩。

一旦保護資料隱私權和安全在處理實務和政策上有變更,UKEAS必會通知您。您可以隨時要求了解資料是被儲存、保全及使用在哪裡,又資料是如何儲存、保全及使用的。


7. 退出政策

與第三方分享
從我們的服務目的中可以看出,根據本隱私權政策,我們可能基於第三方之直接行銷目的,把您的資訊揭露給該第三方。若您希望退出此類揭露,請透過條款1所列聯絡資訊與我們聯絡。
UKEAS的留遊學展
若您登記/參加UKEAS的任何留遊學展之後,您不希望我們揭露您的聯絡資訊,請在登記頁上勾選的欄位,是表示您不同意分享您的聯絡資訊而退出該揭露。若您在任何時候改變想法,可以利用條款1的聯絡資訊聯絡我們,並要求退出或加入該揭露。
行銷電子郵件

要停止接收我們的新聞稿或行銷訊息,請使用訊息中提供的「取消訂閱」機制(例如,行銷電子郵件底部的「取消訂閱」鏈接),或發送電子郵件至本隱私權政策所列聯絡資訊處。



8. 使用Cookies

Cookies是什麼 ?
本網站使用 cookies,這幾乎是所有專業網站都採取的普遍作法。cookies 是下載到您電腦的小型文字檔,用於改善您的體驗。本頁描述cookies會收集甚麼資訊、我們會如何使用該資訊,以及我們有時候為何需要儲存這些 cookies。我們亦會分享您可如何阻止儲存這些 cookies,但這或會讓網站功能降級或「損壞」某些網站功能元件。

我們如何使用Cookies
我們基於下文詳述的各種理由而使用 cookies。很不幸地,在大部份情況下仍未有任何業界標準選項,可以在停用 cookies 時無需完全停用它添加到本網站的功能或功用。如果您不能肯定是否需要 cookies,我們建議您讓所有cookies 都啟用,因為有時候您要使用的服務必須利用cookies才能提供。
如何停用Cookies
您可以透過調整您瀏覽器的設定來阻止cookies的設置(請參閱您的瀏覽器中的「幫助」功能,將會告訴您如何去做)。請注意,停用 Cookies 會影響您訪問的本網站和許多其他網站的功能。停用 Cookies 通常會導致同時停用本網站的某些功能和功用。因此,建議您不要停用 Cookies 。

我們設置的Cookies
網站偏好cookies
為了提供您優質的網站體驗,我們提供了這項功能,您可以設置使用時對網站運行的偏好。為了記住您的偏好,我們需要設置cookies,當您的頁面互動受到您偏好的影響時可以調用該資訊。這些網站設置主要是:隱私權政策確認和投放標識符號(如何讓您從第三方廣告到達我們網站)。

第三方Cookies
在若干特殊情況中,我們亦會使用由可信賴的第三方所提供的cookies。下個部分將詳述您會在本網站各處接觸到哪些第三方 cookies。

  • 本網站會使用 Google Analytics,這是其中一種最被廣泛使用及信賴的網路分析解決方案,有助我們了解您如何使用網站,以及我們可以改善您體驗的方式。這些 cookies 或會追蹤若干資料,例如您在本網站上所耗用的時間,以及您訪問的網頁,以讓我們能夠繼續製作吸引人的內容,如需更多有關 Google Analytics cookies 的資料,請參閱Google Analytics的官方網頁。
  • 我們還在本網站上使用社群媒體按鈕及/或外掛程式,允許您以多種方式連結您的社群網絡。社群媒體網站包括:Facebook,將透過我們的網站設置 Cookies,可用於在其網站上增強您的個人資料,或為他們各自的隱私權政策中所列各種目的提供資料。


9. 要求更正、限制或刪除個人資料

您可以隨時並且及時地更正您不準確之個人資料。
您可以隨時要求UKEAS限制個人資料之處理。
您可以要求不得無故拖延立即刪除與您有關的個人資料,又UKEAS對此要求不得無故拖延應立即刪除個人資料。

10. 申訴

若您對我們如何使用您的個人資訊有任何疑問或投訴,請使用本隱私權政策所列載的詳細資料,透過UKEAS與我們聯繫。若您想進一步投訴或詢問,您有權利就這些問題與主管機構聯繫。



11. 隱私權政策變更

一旦隱私權政策變更,將公布在網頁上並更新下列隱私權政策修改日期。 本隱私權政策最近一次更新的時間是2020年5月6日。

 

 

Our Privacy Policy

Your privacy and the protection of your data is a major matter of concern for UKEAS. For this reason, we want to take the time to inform you about the personal data we collect from you. This Privacy Policy contains all you need to know about how we collect, use, transfer, and disclose your data. If you have any question, please contact us via our email address below.

1. Who are we?

UKEAS Worldwide Limited

UKEAS is an education consultancy which provides free, impartial, comprehensive, and friendly counseling and application services for international students wishing to study abroad. UKEAS has accrued a great deal of experience in assisting students to meet their study goals. We provide all the services related to Study Abroad, inter alia, visa counseling, pre-departure briefings, arrangements for accommodation and flights.

Contact Inforation

Phone: + 886 2 2778 2600
E-mail:  



2. What information is collected and how?

You may visit our site anonymously. When you engage with us (e.g. sending us emails, contacting us via telephone or visiting or making an enquiry through the Website), you may provide Personal Information about yourself including your name and contact details (e.g. your address, email address and telephone number). Where you make use of our Site, we may also collect information about your use of the Site (e.g. your IP address and choice of web browser). Some of this Personal Information is collected and processed for the purpose of legal compliance and some for the purposes of our legitimate business interests (namely to carry out and improve our business, analyze the use of our Site and services and support our staff).



3. UKEAS' Exhibitions and Online events

If you choose to register through our website to the Study World Exhibitions or any other Exhibition offered by UKEAS, personal data to and on behalf of you will be processed.  Basic contact details are collected such as full name, the e-mail address, phone number, gender, preferred language, account password, country of interest for studying, and course interested in.
The purpose of the exhibition is to provide relevant information of the universities/institutions of your interest. Thus, at the end of the registration process you will be assigned a QR code. During the exhibition you will have the opportunity to meet with universities/institutions representatives. By scanning your QR code with a specific university/institution, UKEAS will be able to track the Universities/Institutions of your interest. Prior consent, by an opt in option in the registration page, UKEAS may share your contact information with those Universities/Institutions, and they will be able to send some marketing communications and related information.
Similarly, if you choose to register through our website to the online events offered by UKEAS, like webinars and one-to-one interviews, personal data to and on behalf of you will be processed. Basic contact details are collected such as full name, the e-mail address, phone number, gender, preferred language, account password, country of interest for studying, and course interested in.
The purpose of the online events is to provide relevant information of the universities/institutions of your interest. Prior consent, by an opt in option in the registration page, UKEAS may share your contact information with those Universities/Institutions, and they will be able to send some marketing communications and related information.
UKEAS requests from all universities/institutions to treat your contact information securely and in accordance with this Privacy Policy, and we will take reasonable steps to enforce this. However, UKEAS cannot fully control, and therefore, be responsible if any of these universities/institutions use the information in a different way to the purpose for which it was originally shared, as well as, for the content of the marketing communications that will be sent. If you identify that the content you receive differs with the purpose of providing relevant information of the universities/institutions of your interest, please report this situation to us and we will take the correspondent corrective actions. 

UKEAS will never share your contact information unless you have given us consent to do so or we have a lawful right to do so. If after having given us your consent to share your contact information to the universities/institutions you change your mind, you can opt out by contacting us at the contact information in clause 1.



4. How the information is used?

UKEAS’ purpose is to offer a fully comprehensive free, impartial and friendly counseling and application service to our students wishing to study abroad. (Including visa counseling, pre-departure briefings, arrangements for accommodation and flights.) Therefore, the student is our main priority. Following this purpose, the information we collect from you will be used for:

  • Supply the services you have requested and correspond with you,
  • Provide support to you in respect of these services,
  • To improve our website and services. UKEAS continually strives to improve our website offerings based on the information and feedback we receive from our students,
  • For our internal business processes, including providing support to our staff,
  • Where relevant, process your application for cooperation/employment.
  • Where you have explicitly consented at the time we collected your Personal Information or where we otherwise have a right to do so, we may also use your Personal Information to let you know about our services that may be of interest to you and/or inform you about important changes or developments to our services, by post, telephone and e-mail.
  • From time to time, we may also use your Personal Information to contact you for market research purposes. We may contact you by email, phone or mail. This will only happen where you have opted-in to receive such communications.
If you change your mind about us using your Personal Information in the ways described in this Policy, please let us know by contacting us at the contact information in this Privacy Policy.

You may also opt out of receiving marketing emails from us by following the instructions outlined in any marketing email you receive from us.



5. Legal Basis

Our Privacy Policy is aligned with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
UKEAS process your data based on your freely given, informed, and unambiguous consent, one of the lawful bases for processing set out in Article 6.1(a) of the GDPR. UKEAS acknowledges that consent is an important aspect of individuals understanding and retaining control over how their data is handled and processed. Therefore, you may at any time withdraw your consent by contacting us using the contact information stated in this Privacy Policy.



6. How we store and protect your information?

UKEAS takes the following organizational measures to protect your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized use, unauthorized modification, disclosure and against all other unlawful forms of processing:

  • UKEAS stores personal data electronically within the organization in computers, locked with a personal password; and in an internal database software which asks for the username and password for accessing.
  • The data is processed until the provision of services is over, in which time all data is deleted or returned at request.
  • Access to personal data is restricted to individually authorized personnel. All the information received from the students is kept by our Counsellor for the purpose of providing the service. Only the Counsellor, the Officer Manager, and one Finance Officer have access to the student’s information.
  • All UKEAS staff are subjected to a duty of confidence.
  • Multiple backups are kept in a safe and secure location and only accessible by senior IT staff. The backups are only kept for a maximum of 5 weeks and are then deleted.
  • UKEAS does not process special categories of personal data, stated in the Article 9 of the GDPR.
  • UKEAS has implemented the following procedure for notifying a personal data breach:
    • Recognize a personal data breach.
    • Preparing a response plan for addressing any personal data breaches that occurs.
    • Allocating responsibility for managing breaches.
    • Escalating a security incident to the appropriate person or team in our organization to determine whether a breach has occurred.

UKEAS will always keep you informed about changes to the processes to protect data privacy and security, including practices and policies. You may at any time request information on where and how data is stored, secured and used.



7. Opt-Out Policy

Sharing with Third Parties
As noted from the purpose of our service, under this Privacy Policy we may disclose your information to third parties for their direct marketing purposes. If you would like to opt out of such disclosure, please contact us at the contact information in Clause 1.
UKEAS’ Exhibitions
If you don’t want UKEAS to disclose your contact information after registering / attending to any of our Exhibitions, please, on the registration page, opt out of such disclosure by checking the box that indicates that you do not agree to share your contact information. If you change your mind at any time, you can contact us at the contact information in Clause 1 and request to opt out or opt in such disclosure. 
Marketing email
To stop receiving newsletters or marketing communications from us, please use the “unsubscribe” mechanism provided in the communication (such as the “unsubscribe” link at the bottom of the marketing email) or send an e-mail to the contact information in this Privacy Policy.



8. Use of Cookies

What Are Cookies?
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites’ functionality.

How We Use Cookies?
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies we Set
Site preferences cookies: In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences. These site settings are primarily: privacy policy confirmation and landing identifier (how you landed to our site from third party advertisement) 

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

 

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.


9. Request for rectification, restriction or erasure of the personal data

You may at any time obtain without undue delay rectification of inaccurate personal data concerning you.
You may at any time request UKEAS to restrict the processing of personal data.
You may without undue delay request the erasure of personal data concerning you, and UKEAS shall erase the personal data without undue delay.



10. Complaints

Should you have any queries or complaints in relation to how we use your Personal Information, please contact us at UKEAS using the details set out in this Privacy Policy. Should you wish to take any complaints or queries further, you have the right to contact the Competent Authority regarding such issues.



11. Changes to our Privacy Policy

Any changes to this Policy will be posted on the webpage and update the Privacy Policy modification date below.
This Privacy Policy was last modified on May 6, 2020.